Hotline 19009299 for Vietnam Customs

M.A  17/11/2016 12:00 AM

​New hotline 19009299 has been oprerated since Nov 15, 2016 for Vietnam Customs under Decision no.3899/QD-TCHQ dated Nov 10, 2016 by General Director of General Department of Vietnam Customs. The hotline is available 24/24 for any complaints or comments on customs field.

Press 1 for all complaints and comments on denunciations, crimes; smuggling and trade fraud; acts of harassment, negative; information related to customs procedures

and Press 2 (or email to bophanhotrotchq@customs.gov.vn) for help on electronic customs procedures, National Single Windows and ASEAN Single Windows.​